One unified inbox for all your customer communication channels
Connect all your customer communication channels like Email, Live Chat and Facebook Messenger into one, unified inbox.
A single view of all customer communication
Build one profile of a customer across different communication and messaging channels.
A new way to respond to your customers
Respond to all your messages from one single inbox
Reply to emails, social media messages, app messages, and live chat messages from one single inbox. No more switching between different tabs and responding to messages that come in via all the different platforms.
Build great customer experiences, independently of the messaging channel
When you’re offering a great customer experience, you want to make sure that experience is great on each channel. With one inbox you build your experience and deploy it to all your messaging channels in once.
Have a single customer profile and conversation history
Use single customer profile when a lead or customer initiates a conversation, independently of the messaging channel. We pull up all the details of that customer including the past conversations they’ve had with you.
Customer centric brands love us
The easy-to-use automation really saves me time so I can spend more time on growing my business.
It can be challenging to scale customer support, but with Table Duck we can deliver great experiences to our customers.
It helps me to organize customer inquiries that coming from different channels.
We’ve increased our conversation rate with 45% by engaging out with our website visitors.
Great live chat tool and great inbox to connect and manage all my messaging channels. It really helps to get organized.
The chatbot is super simple to set up. It only took me a few minutes to automate the most common questions I get.
What I especially love is the customer profiles. I can easily see the conversation history of a customer in one place across multiple channels.
Big time saver for me. I now have live chat, email, and my social channels in one place.